{"ok":true,"data":{"id":"doc-cer-003","slug":"iceqc-cer-003","documentNumber":"ICEQC-CER-003","title":"Nonconformity, Corrective Action, Decision, Appeal and Surveillance Procedure","shortTitle":"Decision and Corrective Action Procedure","documentType":"Procedure","family":"CERTIFICATION","status":"DEVELOPMENT","edition":"2026","versionLabel":"Development Edition 0.1","language":"en","publicationDate":null,"effectiveDate":null,"summary":"Defines C, NC and justified N/A findings, mandatory closure before certification, independent decisions, complaints, appeals and surveillance.","ownerBody":"Certification Scheme Committee","approvalBody":null,"transitionEndDate":null,"changeSummary":"Initial certification architecture baseline.","clauses":[{"id":"cl-cer-003-1","parentId":null,"clauseNumber":"1","stableKey":"finding-values","heading":"Permitted finding values","bodyText":"Each applicable requirement shall be recorded only as C — Conforming or NC — Nonconforming. N/A — Not Applicable may be used only with an objective written rationale approved during independent review.","normativeKind":"REQUIREMENT","obligationLevel":"SHALL","applicabilityRule":"Every assessed clause within the certification scope.","evidenceExpectation":"Finding record with evidence and any approved N/A rationale.","sortOrder":100},{"id":"cl-cer-003-2","parentId":null,"clauseNumber":"2","stableKey":"closure-before-certification","heading":"Closure before certification","bodyText":"Every nonconformity shall be satisfactorily corrected and independently verified closed before a Certified or Maintained decision is issued.","normativeKind":"REQUIREMENT","obligationLevel":"SHALL","applicabilityRule":"All certification and maintenance decisions.","evidenceExpectation":"Root-cause response, correction, preventive action, closure evidence and verifier approval.","sortOrder":200}]},"meta":{"generatedAt":"2026-08-25T20:26:27.498Z","version":"2026.1"}}