# ICEQC-EDT-3140:2026 — AI-Enabled Educational Service Quality Applicability Module

Status: Published

Version: Edition 2026

ICEQC requirements for ai-enabled educational service quality applicability module.

## 1 Name

1.1 This document is ICEQC-EDT-3140, AI-Enabled Educational Service Quality Applicability Module.

## 2 Purpose

2.1 This document establishes object-specific education quality requirements within a controlled ICEQC certification scope.

## 3 Certification boundary

3.1 Certification is voluntary, applies only to the stated scope and does not confer governmental authority, a licence, institutional recognition, academic equivalency, a ranking or approval of education content.

## 4 Conformity determination

4.1 Each applicable requirement shall be determined only as C or NC. NA requires confirmed objective non-applicability. Certification is prohibited while any applicable requirement is NC or any nonconformity remains open.

## 5 Remote assessment

5.1 Assessment is conducted remotely through controlled documents, data, interviews, demonstrations, independent sampling and suitable specialist evidence. ICEQC does not conduct routine on-site assessment.

## 6 Artificial intelligence use-case scope

6.1 The provider shall define each automated or adaptive use case, affected users, decisions, outputs, versions, dependencies and prohibited uses.

6.2 Application — Applies throughout every scope component using this standard.

6.3 Non-applicability — NA is not available where the stated condition exists.

6.4 Determination — Conformity exists only where current, attributable and verified evidence establishes this requirement across the complete applicable scope.

## 7 Accountability and human authority

7.1 Accountable human roles shall approve use, monitor operation, intervene and determine consequential action.

7.2 Application — Applies throughout every scope component using this standard.

7.3 Non-applicability — NA is not available where the stated condition exists.

7.4 Determination — Conformity exists only where current, attributable and verified evidence establishes this requirement across the complete applicable scope.

## 8 Data provenance and suitability

8.1 Data used to develop, configure, evaluate or operate the function shall have controlled provenance, rights, quality, representation and limitations.

8.2 Application — Applies throughout every scope component using this standard.

8.3 Non-applicability — NA is not available where the stated condition exists.

8.4 Determination — Conformity exists only where current, attributable and verified evidence establishes this requirement across the complete applicable scope.

## 9 User transparency

9.1 Affected users shall receive intelligible information about the function, purpose, material limitations, data use and available human route.

9.2 Application — Applies throughout every scope component using this standard.

9.3 Non-applicability — NA is not available where the stated condition exists.

9.4 Determination — Conformity exists only where current, attributable and verified evidence establishes this requirement across the complete applicable scope.

## 10 Human oversight and override

10.1 Human review, override and escalation shall be available and effective wherever an output may materially affect a learner.

10.2 Application — Applies throughout every scope component using this standard.

10.3 Non-applicability — NA is not available where the stated condition exists.

10.4 Determination — Conformity exists only where current, attributable and verified evidence establishes this requirement across the complete applicable scope.

## 11 Child and vulnerable-user safeguards

11.1 Automated interaction with minors or vulnerable users shall use age-appropriate limits, monitoring, consent and escalation.

11.2 Application — Applies throughout every scope component using this standard.

11.3 Non-applicability — NA is not available where the stated condition exists.

11.4 Determination — Conformity exists only where current, attributable and verified evidence establishes this requirement across the complete applicable scope.

## 12 Harmful and unsuitable output control

12.1 The provider shall test, constrain, detect and respond to output capable of causing educational, safety, dignity or rights harm.

12.2 Application — Applies throughout every scope component using this standard.

12.3 Non-applicability — NA is not available where the stated condition exists.

12.4 Determination — Conformity exists only where current, attributable and verified evidence establishes this requirement across the complete applicable scope.

## 13 Fairness and material group effects

13.1 Evaluation shall identify and address material performance differences and unjustified adverse effects among relevant learner groups.

13.2 Application — Applies throughout every scope component using this standard.

13.3 Non-applicability — NA is not available where the stated condition exists.

13.4 Determination — Conformity exists only where current, attributable and verified evidence establishes this requirement across the complete applicable scope.

## 14 Evaluation and release gate

14.1 Defined quality, safety and educational-use tests shall pass before release and after material change.

14.2 Application — Applies throughout every scope component using this standard.

14.3 Non-applicability — NA is not available where the stated condition exists.

14.4 Determination — Conformity exists only where current, attributable and verified evidence establishes this requirement across the complete applicable scope.

## 15 Monitoring and drift

15.1 The provider shall monitor performance, use, complaints, incidents, drift and changed operating conditions.

15.2 Application — Applies throughout every scope component using this standard.

15.3 Non-applicability — NA is not available where the stated condition exists.

15.4 Determination — Conformity exists only where current, attributable and verified evidence establishes this requirement across the complete applicable scope.

## 16 Feedback, challenge and correction

16.1 Users shall be able to report, challenge and correct material output or data through a timely human-controlled route.

16.2 Application — Applies throughout every scope component using this standard.

16.3 Non-applicability — NA is not available where the stated condition exists.

16.4 Determination — Conformity exists only where current, attributable and verified evidence establishes this requirement across the complete applicable scope.

## 17 Privacy, security and prompt control

17.1 Inputs, outputs, prompts, retrieved information, logs and privileged controls shall be protected and purpose-limited.

17.2 Application — Applies throughout every scope component using this standard.

17.3 Non-applicability — NA is not available where the stated condition exists.

17.4 Determination — Conformity exists only where current, attributable and verified evidence establishes this requirement across the complete applicable scope.

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ICEQC certification is voluntary and does not constitute governmental authorization, institutional licensing, programme accreditation, degree recognition or academic equivalency.
