# ICEQC-FOUNDATION-2026:2026 — ICEQC Foundation Conformity Requirements Status: Published Version: 1.0 Seventy-five baseline conformity requirements for education organizations, education technology services and educational products. ## ORG-01 Legal registration and identity The applicant is legally registered, and its name and registration information match the application. ## ORG-02 Legal authority and operating eligibility Any education activity that legally requires a licence has a current valid licence. Where no licence is required, the applicant has a clear legal basis or official confirmation. ## ORG-03 Certification scope schedule The applicant clearly identifies the locations, programmes, services, delivery modes and exclusions within the certification scope. ## ORG-04 Accountable executive A named accountable person holds final responsibility for the certification scope. ## ORG-05 Organization structure and responsibilities The organisation structure, key roles and reporting lines are clear. ## ORG-06 Management decisions and conflicts of interest Material decisions are approved and recorded, and conflicts of interest can be declared and managed. ## ORG-07 Education purpose and intended learners The intended learners, education purpose and basic intended outcomes are stated. ## ORG-08 Curriculum or service plan A current curriculum, training plan or education service plan is in use. ## ORG-09 Delivery arrangements Delivery times, locations, modes, personnel and resources are clearly arranged. ## ORG-10 Curriculum and service updates Material changes to a programme or service are reviewed and approved before implementation. ## ORG-11 Staffing and work arrangements Current staffing is sufficient to support basic operations within the proposed scope. ## ORG-12 Personnel qualifications and competence Key personnel have verified qualifications, experience or competence that are appropriate to their roles. ## ORG-13 Induction, conduct and reporting Personnel understand their basic duties, conduct requirements, safety responsibilities and reporting channels. ## ORG-14 Admissions and suitability decisions Admission or entry conditions, suitability criteria and necessary prerequisites are clear. ## ORG-15 Fees, contracts and refunds Before commitment, the total fees, payment arrangements, cancellation terms, refunds and main service conditions are clear. ## ORG-16 Marketing and certification claims Websites, advertising and certificates are accurate and do not overstate authority, certification or outcomes. ## ORG-17 Safeguarding children and minors Where minors are served, accountable persons, reporting channels, response procedures and basic training are in place. ## ORG-18 Health, safety and emergency arrangements Basic safety and emergency arrangements are in place for all relevant premises and activities. ## ORG-19 Learner support Learners know how to obtain basic learning, technical or personal support. ## ORG-20 Fairness, conduct and discipline Basic conduct, discipline and fairness rules are published and applied consistently. ## ORG-21 Assessment and decision methods Where assessment is used, its content, method and basic decision criteria are clear. ## ORG-22 Feedback and learning progress Learners receive necessary feedback, and the organisation keeps basic progress records. ## ORG-23 Results, certificates and records Records of results, completion and certificates are accurate, traceable and securely retained. ## ORG-24 Complaints, appeals and review Accessible complaint and appeal channels, accountable persons, clear steps and handling records are in place. ## ORG-25 Incidents, issues and correction Material incidents and service issues are recorded, addressed and corrected. ## ORG-26 Premises, equipment and education resources Premises, equipment, materials and technology can support the services actually delivered. ## ORG-27 Privacy, information and records management The applicant knows what information it collects, why it uses it, who can access it and how long it is retained. ## ORG-28 Backup and continuity of operations Key records are backed up, and basic arrangements exist for material disruption. ## ORG-29 Internal review and improvement Management periodically reviews key services, complaints, safety and issue handling. ## ORG-30 Material changes and reporting ICEQC is notified promptly of material changes to the legal entity, locations, programmes, delivery modes or key risks. ## EDT-01 Operating entity and accountable person The service is operated by an identifiable, legally registered entity. ## EDT-02 Service, version and scope The platform, application, domain names, versions and service boundaries are clearly defined. ## EDT-03 Partners, integrations and outsourced responsibilities Responsibilities for hosting, content, payment, artificial intelligence and other material partners are clear. ## EDT-04 Education purpose and core use The service states the education or learning need it is intended to address. ## EDT-05 Intended users and conditions of use Applicable age, ability, device, network and use restrictions are clear. ## EDT-06 Education content sources and review Education content sources are identifiable, with clear basic responsibility for publication and updates. ## EDT-07 User roles and permissions Permissions for administrators, educators, learners and other roles are clear. ## EDT-08 User guidance and support Users can obtain basic help with setup, use and problem resolution. ## EDT-09 Accessibility and material barriers to use The main functions do not contain obvious and avoidable barriers to use. ## EDT-10 Minors and protected users Where minors use the service, age-appropriate controls, reporting, response and necessary parent or institution controls are in place. ## EDT-11 Content and interaction controls User-generated content, chat and community functions have basic rules and response arrangements. ## EDT-12 User appeals and human review Users can question restrictions, handling decisions or material system outcomes and obtain human review. ## EDT-13 Data inventory, purposes and traceability The service maintains a clear record of what data it collects, where it comes from and why it is used. ## EDT-14 Privacy information and user choices Privacy information matches actual practice, and material user choices are clear. ## EDT-15 Retention, deletion and third-party processing Basic controls cover data retention, deletion and third-party processing. ## EDT-16 Accounts, access and information security Material accounts have basic identity, password and access controls. ## EDT-17 Security and service incident handling Basic arrangements exist to report, record and address security issues. ## EDT-18 Availability, backup and recovery Key data is backed up, and material services can be restored. ## EDT-19 Digital assessment and results Where digital assessment is used, its content, scoring method and use of results are clear. ## EDT-20 Human review of material automated outcomes Automated outcomes that materially affect learners can be reviewed by a person. ## EDT-21 Use and control of artificial intelligence Where artificial intelligence is used, its main purposes, limitations and human responsibilities are stated. ## EDT-22 Prices, subscriptions and refunds Prices, automatic renewal, cancellation and refund terms are clear before purchase. ## EDT-23 Marketing, performance and outcome claims Claims about functions, applicability and education outcomes are accurate. ## EDT-24 Release, updates, complaints and continual improvement Material updates receive basic testing, and user issues and complaints are recorded. ## PRD-01 Accountable product entity The responsible manufacturer, brand owner, importer or service entity is clearly identified. ## PRD-02 Models, versions and certification scope The models, versions, configurations and differences within the certification scope are clear. ## PRD-03 Supply, manufacturing and partner responsibilities Primary manufacturing, content, software and supply responsibilities are clear. ## PRD-04 Education purpose The product’s education purpose and main functions are clear. ## PRD-05 Intended users and use environment Applicable age, ability, setting, equipment and necessary supervision are clear. ## PRD-06 Product function and performance claims Functional, performance and comparative claims have a basic evidential basis. ## PRD-07 Legal requirements and market access Applicable mandatory licensing, testing, labelling and market-access requirements are met. ## PRD-08 Risks, warnings and protective measures Reasonably foreseeable risks are identified, and necessary warnings are provided. ## PRD-09 Child use, accessibility and human factors Where applicable, the design is suitable for the intended age and basic user capability. ## PRD-10 Design requirements and approval The current product has defined basic design or content requirements. ## PRD-11 Verification and testing Testing proportionate to the main functions and risks is completed before release. ## PRD-12 Release approval Only a product that meets the release conditions may be placed on the market. ## PRD-13 Critical materials, components and suppliers Critical materials, components and sources of supply are traceable. ## PRD-14 Production and batch records Material batches, versions or production records can be identified. ## PRD-15 Product and software changes Material changes to materials, design, software or content are reviewed again. ## PRD-16 Instructions, support and maintenance Users can obtain setup, use, maintenance and necessary safety instructions. ## PRD-17 Complaints, returns and defect records Complaints, returns, defects and material issues are recorded and assigned to a responsible person. ## PRD-18 Correction, notification and recall Serious issues can trigger a stop-sale, user notification, repair or recall. ## PRD-19 Connected-product data and privacy A connected product explains the data it collects, its purposes and the choices available to users. ## PRD-20 Connected-product security and updates A connected product has basic access controls and a controlled update method. ## PRD-21 Product lifecycle and certification claims Support periods, end of sale, end of updates and certification-scope statements are clear. --- ICEQC certification is voluntary and does not constitute governmental authorization, institutional licensing, programme accreditation, degree recognition or academic equivalency.