Quality improvement method

Internal review of teaching quality

Quality Improvement Methods

The approach to internal review of teaching quality links diagnosis, accountable implementation and evidence of effect to verification that the result is sustained.

Improvement of teaching quality should begin with a defined problem, a credible account of its causes and a measure capable of showing whether the response has worked. The materiality of the issue depends on its consequences for learners, responsible institutions and educational resources. Administrative form may differ between systems, provided the required outcome and accountability are maintained.

In examining internal review of teaching quality, patterns in the material may justify enquiry, although they do not by themselves determine legal position or cause. In applying it to corrective action, users should review the source definitions, population coverage, reference period and stated limitations before transferring a system-level finding to an individual provider or learner group.

At the publication date, 2013/4 Education for All monitoring report released in 2014 provides the relevant international context for the matter. In reviewing teaching quality, any consequential application still requires evidence from the affected jurisdiction or institution. It links teacher preparation, deployment, support and working conditions with learner outcomes. Workforce indicators should consequently be interpreted alongside evidence of classroom practice, access to qualified teachers and differences between locations and learner groups.

Application to internal review of teaching quality

Review of internal review of teaching quality should include the experience of affected learners, particularly where aggregate reporting may conceal exclusion, delay or unequal treatment.

Review of corrective action should follow a stated and reproducible method. Reporting on internal review of teaching quality should distinguish established fact, analytical judgement and planned action. For teaching quality, material revisions should retain their reason and effective date.

The principal risks in relation to internal review of teaching quality are vacancies or turnover affecting continuity, use of staff outside their competence, weak evaluation of teaching support, and deployment unrelated to learner need. For teaching quality, the relationship between the risks is material: one failed safeguard may remove the evidence needed to activate another.

Controls for internal review of teaching quality

The evidential record for teaching quality should permit a reviewer to trace the matter from decision to outcome. This may require workload and allocation data, support and supervision records, qualification and competence records, and retention and continuity indicators, supported by observation and learner feedback and workforce plans and vacancy information.

The assurance record for teaching quality should retain the date of the evidence, the source responsible for it, the scope examined and the version of any instrument or definition applied.

  • Evaluate professional learning in practice.
  • Monitor workload and turnover before it is relied on for a decision with material effect.
  • Verify competence before assignment.
  • Prioritise support where learner need is greatest.
  • Protect time for preparation and feedback.

Review of internal review of teaching quality

The review method for corrective action should be reproducible. A competent review of the corrective action should define the review question and criteria, record competence and conflicts, preserve access to relevant evidence, and protect the reviewer’s ability to report adverse findings. Assign acceptance of residual risk to an authority outside the reviewed activity. Across the defined scope, the retained analysis should be reproducible from the selected evidence, decision rule and recorded reasons for accepted exceptions.

A decision to close improvement work on teaching quality should be made by a person with authority and sufficient independence from implementation.

In the context of teaching quality, where responsibilities for delivery are shared with partners, suppliers or several public bodies, responsibility should be mapped across the complete service.

Implications for internal review of teaching quality

The analysis of teaching quality should remain within the limits of the evidence. The review method for the matter should connect the question under examination to suitable evidence and a conclusion no broader than the tested scope.

For teaching quality, complete assurance concerning the matter cannot rest on a single indicator or isolated control. A reasoned conclusion should reconcile the governing requirement, evidence of operation, learner outcomes and residual risk, and remain open to better evidence.