Sets out a controlled approach to monitoring the effectiveness of adult literacy provision, covering diagnosis, responsible action, outcome evidence and sustained effect.
Sets out a controlled approach to monitoring exceptions in learner complaints and appeals, covering diagnosis, responsible action, outcome evidence and sustained effect.
Sets out a pathway from review findings to sustained improvement in recognition of prior learning processes, covering responsibility, outcome evidence.
Sets out an assurance and improvement review as an evidence-led approach to learning outcome reporting, covering responsibility, outcome evidence and sustained effect.