Decision rule
ICEQC verifies every requirement applicable to the confirmed scope. Certification is granted only after every applicable requirement conforms and every required remediation is verified as complete.
Certification personnel cannot add, waive or replace a published requirement, offset a nonconformity or grant certification on professional preference. How ICEQC Certification Works sets out the published certification basis and personnel authority limits.
Certification basis
Certification objects
Education Organization
Schools, training providers, higher education providers and other organizations that deliver education.
Education Technology Service
Services that deliver or support defined educational content or learning activity, including learning platforms, education applications, digital assessment services and AI-enabled education services. Certification concerns education quality, not general technical quality.
Educational Product
Products that contain defined educational content or learning functions, including educational materials, courseware, learning kits and content-bearing learning devices. Certification concerns the education provided through the product, not its general manufacturing, hardware or technical quality.
What is public before an application begins
The certification basis is available before an applicant commits to certification. A reader can determine the following from the public website and controlled document readers:
- which of the three certification objects is eligible and how its scope is defined;
- which standards and Foundation Conformity Requirements govern that object;
- when each requirement applies and the objective basis required for Not Applicable;
- what evidence packages and file information must be submitted;
- which verification methods may be used and how requirement-level conclusions are recorded;
- what constitutes a nonconformity and what evidence is required to complete remediation;
- how technical review and the independent certification decision are separated; and
- what the certificate and Public Certificate Register will state if certification is granted.
An unpublished checklist, individual preference, automated recommendation or private interpretation cannot amend this public basis.
Eight controlled stages
1 · Published basis
The governing documents, requirements, evidence rules, fees and decision conditions are identifiable.
2 · Object and scope
The accountable legal entity and the boundary of the organization, service or product are confirmed.
3 · Applicability
Every Foundation Conformity Requirement in the baseline for the selected object is accounted for as applicable or objectively Not Applicable.
4 · Evidence
Current documents and implementation records are linked to the requirements and verified through appropriate methods.
5 · Conformity
ICEQC records a traceable conclusion for every applicable requirement without scoring or offsetting results.
6 · Remediation
Every nonconformity is corrected and updated implementation evidence is verified against the original requirement.
7 · Review and decision
Independent authorized functions review the complete record and make the certification decision.
8 · Certificate and status
The approved scope, standards, dates and current status are publicly verifiable and subject to surveillance.
Certification process identifies the applicant responsibility, ICEQC responsibility, formal output and source clauses for each stage.
Apply
Legal entity, authority, certification object, scope and operating evidence.
02Foundation Conformity RequirementsApplicable requirements, source clauses, evidence packages and conformity criteria.
03Certification Application Materials GuideRequired and conditional evidence packages for each certification object.
04Fees and timeframesPublished fees, payment rules, refunds and application timeframes.
05How to applyApplication information, evidence preparation and online submission.
Verification, decision and certificate status
Application review, scope confirmation, evidence verification, remediation, technical review, decision and registration.
02Evidence and conformity verificationEvidence requirements, verification methods, findings and remediation-complete criteria.
03Maintaining certificationSurveillance, material changes, renewal and certificate-status action.
04Certification FAQsAnswers to common application, evidence, decision and verification questions.
05Verify a certificateSearch by certificate number or the certificate holder's legal name.