Conditions for applying
Before submitting an application, the applicant must be able to demonstrate the following:
- The applicant is the legal entity responsible for the proposed certificate. See ORG-01, EDT-01 or PRD-01.
- The applicant holds the licences, permissions and market authorizations required by the applicable law. See ORG-02 and, for products, PRD-07.
- The application covers one eligible Certification object.
- The proposed scope identifies the included sites, services, platforms, products, versions, delivery modes, jurisdictions and exclusions. See ORG-03, EDT-02 or PRD-02.
- The applicant controls the activities and third parties included in the proposed scope. See ORG-05, EDT-03 or PRD-03.
- The relevant management arrangements are in operation and can be supported by current documents and corresponding implementation records.
- The applicant can provide access to the responsible people, systems, services, sites or products required for Evidence and conformity verification.
- The applicant accepts publication of the certificate holder, certified object, scope, dates and status in the Public Certificate Register if certification is granted.
Requirements and application materials
Education Organization
Schools, training providers, higher education providers and other organizations that deliver education.
Education Technology Service
Services that deliver or support defined educational content or learning activity, including learning platforms, education applications, digital assessment services and AI-enabled education services. Certification concerns education quality, not general technical quality.
Educational Product
Products that contain defined educational content or learning functions, including educational materials, courseware, learning kits and content-bearing learning devices. Certification concerns the education provided through the product, not its general manufacturing, hardware or technical quality.
Use the Foundation Conformity Requirements to check the applicable requirement, evidence and remediation criteria. Use the Certification Application Materials Guide to prepare the required evidence packages.
Readiness by certification object
Education Organization
The legal provider should be able to evidence governance, education design and delivery, assessment, learner protection and support, personnel competence, information controls, review and improvement across every included site and delivery mode.
Education Technology Service
The accountable legal entity should be able to evidence the educational purpose, content and learning functions delivered through the service, together with the governance and controls that protect their integrity, accessibility, continuity and safe delivery. General software or infrastructure quality is outside the certification conclusion.
Educational Product
The accountable legal entity should be able to evidence the educational purpose, content and learning functions contained in the product, together with the controls that protect their integrity, accessibility and safe use. General manufacturing, hardware or technical quality is outside the certification conclusion.
New applicants, multiple sites and planned operations
A newly established applicant may apply, but it must satisfy the same published requirements and evidence standard. Plans, draft policies and blank templates do not establish implemented practice where an applicable requirement requires current operating records.
Multiple sites may be included where one accountable legal entity controls them and the variation across sites can be described and verified. A separate legal entity is not included merely because it shares a parent, brand, system or policy. Activities that have not begun may remain outside the proposed scope until sufficient implementation evidence exists.
Readiness outcome
Completing this review should lead to one of four defensible outcomes: proceed with one defined object and scope; revise the scope or exclusions before applying; obtain missing authority, access or implementation evidence; or prepare separate applications for different objects or legal entities. None of these outcomes is a conformity conclusion or a promise of certification.
When an application will not be accepted
ICEQC will not accept an application where:
- the responsible legal entity cannot be identified;
- a required licence, permission or market authorization is missing;
- the certification object or proposed scope cannot be determined;
- the applicant does not control the activities included in the proposed scope;
- only plans, draft documents or blank templates are available and there are no corresponding implementation records; or
- the applicant cannot provide the access required for evidence verification.
Before submitting
Check the applicability, conformity criteria, required evidence, nonconformity examples and remediation criteria.
02Certification Application Materials GuidePrepare the evidence packages and file information for the selected certification object.
03Fees and timeframesCheck the published fees, payment rules, refunds and application timeframes.
04How to applyCheck the application information and submit through the Online Application Centre.
