Before submitting
- Confirm that the applicant meets Before you apply.
- Select the correct Certification object.
- Review the applicable Foundation Conformity Requirements.
- Prepare the evidence packages in the Certification Application Materials Guide.
- Check the Application support and timeframes.
Application information
Legal entity
Legal name, registration jurisdiction, registration details, operating address, website and authorized contacts.
Certification object and scope
The organization, service or product; included sites, platforms, versions, learner or user groups, delivery modes, jurisdictions and exclusions.
Operations
Operating history, scale, responsible personnel, partners, providers and activities relevant to the proposed scope.
Evidence
Current documents and implementation records for the applicable Foundation Conformity Requirements.
Application materials
- Education Organization: 15 evidence packages; 30 Foundation requirements.
- Education Technology Service: 12 evidence packages; 24 Foundation requirements.
- Educational Product: 12 evidence packages; 21 Foundation requirements.
Upload each file once and link it to every applicable requirement that it supports. Enter the file date, version, owner or issuer and the part of the proposed scope covered.
File preparation and traceability
- Use a clear file title and identify the document date, version, owner or issuer and current approval status.
- State the sites, services, platforms, products, versions, periods or activities covered by the file.
- Link the file to every evidence package and Foundation Conformity Requirement it genuinely supports.
- Distinguish a controlled document from the implementation records showing that the arrangement is in operation.
- Identify superseded, partial, redacted or translated material and preserve the source information needed for verification.
- Do not upload blank templates, unrelated generic policies, promotional claims or future plans as if they were current implementation evidence.
Declaration and submission
Initial applications, formal supplementary materials, corrective-action evidence, surveillance materials, scope-change materials and renewal materials shall be transmitted by the effective regional partner mandated for the case. The applicant retains responsibility for the legal identity, scope, declarations and evidence and shall confirm the complete package before transmission. A draft, an applicant confirmation or a partner service contract is not an ICEQC receipt.
ICEQC does not charge for any certification activity. Application review, scope confirmation, verification, corrective-action verification, technical review, certification decisions, certificate issuance, surveillance, scope changes and renewal are free of charge. No regional partner may collect an ICEQC certification fee or represent an optional service charge as an ICEQC charge.
Applicants and other affected persons may contact ICEQC directly to complain, appeal, report misconduct or disclose an incident. Those channels may include supporting evidence and do not require partner approval or transmission. ICEQC may verify original sources directly. A formal scope amendment or certification material package remains subject to the partner transmission rule.
What happens after submission
ICEQC checks the legal identity, certification object, proposed scope, required application information and apparent completeness. The submission may be accepted for planning, returned with specified information required, refused with reasons or closed under the applicable rules.
Acceptance authorizes the application to proceed to agreement and verification planning. It does not establish that any requirement conforms, reserve a decision date or guarantee certification. The application timeframe begins only under the start condition published on the Application support and timeframes page.