What may be appealed
The applicable decision notice identifies whether the decision is appealable, the authorized appellant, submission route and time control. An appeal must identify the decision and the alleged factual, procedural or interpretive error; disagreement with an applicable requirement is not by itself a basis to negotiate a different standard.
Appeal submission
- Decision identifier and date.
- Authority of the person submitting for the applicant or certified client.
- Each ground of appeal stated separately.
- Relevant record and the outcome requested.
- Explanation of any alleged factual error, procedural failure or incorrect application of a requirement.
Independent determination
Admissibility and merits are considered by persons independent of the assessment and decision under appeal and free from relevant conflicts. The authority may uphold, vary, overturn, remit or dismiss the matter in accordance with the applicable procedure and must record reasons and implementation action.
An appeal does not automatically stay the decision under appeal. The current Public Certificate Register status remains authoritative unless an authorized action changes it.