How fees are determined
ICEQC does not quote a uniform fee before the certification object and proposed scope are understood. The written proposal identifies the services included, the fee basis, applicable taxes or payment charges, invoicing stages and assumptions that could require a revised proposal.
Scope
Number and diversity of entities, sites, digital environments, programmes, delivery modes and jurisdictions.
Complexity
Learner populations, material providers, languages, regulated dependencies, high-risk activities and specialist evidence.
Assessment resources
Competence mix, evidence volume, sampling, interviews, demonstrations, technical review and decision work.
Certification cycle
Initial assessment, surveillance, material-change review, renewal and any additional work required by findings or scope change.
Timeframe planning
The case plan records target dates after agreement. Duration depends on the applicant's readiness, the completeness and reliability of evidence, availability of interviewees and systems, complexity of technical review, and the time required to correct and close nonconformities.
An indicative date is not a commitment to grant certification. ICEQC will not shorten evidence, review or decision controls to meet a marketing, tender, admission or commercial deadline.
Payment and impartiality
- Fees pay for assessment and certification activity; they do not purchase a positive outcome.
- Payment status does not alter the applicable requirements, evidence sample, finding or decision.
- Additional work is agreed where scope, evidence volume or applicant circumstances materially differ from the accepted assumptions.
- Refund, cancellation and rescheduling terms are stated in the applicable proposal and agreement.