ICEQC-APP-GUIDE-2026 — ICEQC Certification Application Materials Guide

Current registration evidence, legal-entity details and authorised-signatory information.

Where a licence is required, submit the current licence. Where it is not required, identify the country or territory, the activity and the legal or official basis.

Locations, programmes, services, delivery modes, partners and exclusions.

Appointment of accountable persons, organisation structure, role responsibilities, approvals and conflict-of-interest controls, with current records showing implementation.

Educational purpose, programme or service plan, current delivery arrangements, versions and update records.

Staffing, verification of key qualifications, induction and conduct requirements, with current implementation records.

Admission conditions, suitability decisions, total fees, contracts, cancellation and refunds.

Main public channels, evidence supporting material claims and current review records.

Where minors are involved, submit the safeguarding lead, rules, reporting channels, training and current review records.

Risk checks, emergency arrangements, accountable persons and current exercise or inspection records.

Support channels, fairness and discipline rules, and current handling or process-test records.

Applicable assessment rules, feedback and progress records, and result or certificate records.

Complaint and incident channels, registers, handling and correction, with a current case or process test.

Resource inventory, information and privacy controls, backup and recovery, with current implementation records.

Most recent internal review, follow-up actions, material-change rules and current change register.

Operating entity, accountable persons, domain names, applications, versions, environments, main functions and exclusions.

Key suppliers, system integrations, data processing, responsibilities and exit arrangements.

Educational purpose, use scenarios, intended users, devices and use restrictions.

Where educational content is provided or recommended, submit source, authorisation, review, version and error-correction records.

Role permissions, account controls, user help and accessibility testing of the main user journeys.

Applicable child-protection, content and interaction controls, appeals and human-review arrangements.

Data inventory, purposes, privacy information, user choices, retention, deletion and processors.

Access and security controls, incident handling, availability, backup, recovery and current testing.

Where digital assessment or material automated outcomes are provided, submit scoring, validation, outcome and human-review records.

AI uses, data, limitations, human accountability, evaluation, monitoring and user information.

Where fees are charged, submit prices, subscriptions, cancellation, refunds and current transaction-handling records.

Evidence supporting claims, current-version testing and approval, complaints, defects, changes and service review.

Accountable legal entity, responsible persons, models, versions, configurations, markets and exclusions.

Responsibilities and current approvals for external manufacturing, supply, content, software and services.

Educational use, intended age, capability, setting, installation, supervision and use restrictions.

Evidence and current review for claims about functions, educational effects, comparisons, cases and certification.

Applicable law, mandatory conformity evidence, risk assessment, warnings, and child-safety and accessibility testing.

Current design requirements, verification testing, issue handling and formal release approval.

Critical materials, approved suppliers, incoming materials, batches, versions and release records.

Change requests, impact assessments, approvals, retesting and current-version records.

Setup, use, safety, maintenance, support, repair and current handling records.

Complaint and defect registers, trends, correction, notification and recall capability, with a current exercise or case.

Data, privacy, account, security, vulnerability and update controls for connected products.

Support, repair, updates, end of sale, end of support and use of certification claims by model.

The 120-working-day period starts on the next working day after ICEQC confirms that the application is complete and the applicable initial certification fee has been received.

The 180-working-day period keeps the original 120-working-day start date and includes one remediation round, updated evidence, verification and revised review. The target includes applicant responses made within the deadline stated in the Portal. If the response remains incomplete after that deadline, the clock pauses only for the additional days.