Official information

News and Updates

ICEQC notices and source-led analysis of education evidence, policy and regulatory instruments.

Showing 12 of 1061 results

1061 published articles

Quality improvement method

Monitoring exceptions in learner complaints and appeals

A controlled method for exceptions in learner complaints and appeals is set out through cause analysis, assigned responsibility, outcome measures and closure evidence.

Quality Improvement Methods

Policy and regulatory analysis

Regulatory priorities for distance education controls

Review of regulatory priorities for distance education controls identifies the responsible authority, affected parties, implementation controls and evidence required for oversight.

Industry Policy and Regional Regulatory Interpretation