How to Verify an ICEQC Certificate

The verification rule

An ICEQC certificate should be relied on only where the Public Certificate Register returns a matching record and the record confirms that the claimed holder, certification object, scope, applicable basis, validity period and status are current. Matching only a logo, organization name or certificate image is not sufficient.

The register identifies conformity with the published ICEQC requirements applicable to the stated record. It does not express an unrestricted opinion about the holder and does not certify an entity, service, product, version, person or activity outside the registered scope.

1. Search the register

Use the complete ICEQC certificate number whenever it is available. The number should be reproduced exactly from the certificate or certification claim. If the number is unavailable, use the certificate holder's legal name. A brand, shortened name or translated presentation may not identify the responsible legal entity.

The register is a verification service rather than a promotional directory and does not provide an unrestricted browsable list of certificate holders. Search results are limited to the public facts required to identify and interpret a certification record.

2. Confirm the certificate holder

The legal certificate holder is the entity accountable for the certified object and scope. Compare the legal name in the record with the person issuing the claim, the contract party, the operator, manufacturer or service provider on which you intend to rely.

A trading name may be displayed only where its relationship to the legal holder has been verified. Certification does not automatically extend to a parent, subsidiary, affiliate, franchisee, campus, partner, reseller, distributor, customer or separately incorporated entity.

3. Identify the certification object

Every record identifies one of three certification objects. The object controls what was assessed, which requirements apply and how the public scope must be read. A legal entity may hold more than one ICEQC certificate, but certification of one object cannot be used as evidence that another object is certified.

4. Read the complete scope

The scope is the controlling boundary of certification. It should identify the activities, locations, programmes, services, platforms, delivery modes, user or learner groups, products, models, versions, material third-party arrangements and exclusions needed to prevent a reasonable reader from assuming broader certification.

Open-ended statements such as all services, the complete organization, the entire platform or every product should not be inferred unless the record expressly supports every material component implied by that wording. When a scope component changes, the new component is not certified until the required change review, verification and decision are complete.

5. Check the applicable certification basis

The record identifies the controlling certification scheme, requirement set, edition and confirmed applicability modules. Each document reference should link to the corresponding entry and public text in the Standards Register. The edition matters: a later publication does not silently replace the edition governing an existing certificate without the applicable transition and decision controls.

The Foundation Conformity Requirements provide the public connection between each object-specific requirement, its applicability rule, conformity basis, required and conditional evidence, verification methods, nonconformity condition and remediation-completion condition. The Certification Application Materials Guide identifies the evidence packages used during application; it does not replace the normative requirements.

6. Confirm dates and current status

Read the decision, issue, effective and expiry dates separately. Certification cannot be relied on before its effective date or after expiry. A printed certificate may show an expiry date that has not yet arrived while the live record already shows suspension, scope reduction or withdrawal.

The status-effective date identifies when the current public status took effect. Status restoration is effective only from the date authorized and published; it is not backdated to conceal a period of suspension. Renewal is effective only after a positive renewal decision has been implemented.

Education Organization verification

• Match the legal entity responsible for delivering and controlling the education activities.
• Check every included or excluded site, campus, programme, service, learner group and delivery mode material to the claim.
• For group, franchise, partnered or transnational provision, confirm each entity and the holder's accountable control.
• Confirm ICEQC-ORG-2000 and only the sector or delivery modules expressly included in the record.
• Use the 30 Education Organization Foundation requirements and 15 evidence packages to understand the published certification basis.
• Do not infer certification of degrees, qualifications, individual teachers, learners or professional competence unless such a subject is expressly the certification object, which it is not under an Education Organization certificate.

Education Technology Service verification

• Match the legal entity responsible for the educational content or learning functions delivered through the service.
• Check the precise platform, application, digital assessment or AI-enabled education service named in the record and the educational content or learning functions included in scope.
• Confirm included educational functions, integrations, user groups, jurisdictions, delivery environments and versions.
• Confirm ICEQC-EDT-3000 and the platform, application, digital-assessment or AI modules expressly included in the record.
• Use the 24 Education Technology Service Foundation requirements and 12 evidence packages to understand the published certification basis.
• Do not treat the certificate as confirmation of general software engineering, infrastructure performance or technical quality, or extend it to any future release, customer implementation, third-party integration or jurisdiction not shown in the record.

Educational Product verification

• Match the legal entity responsible for the educational content or learning functions contained in the product and for the public certification claim.
• Check the product name and the educational content or learning functions included in scope, together with the stated family, model, edition or version.
• Confirm the intended educational use, learner or user group and any limitations or excluded variants.
• Confirm ICEQC-PRD-4000 and any applicable product module expressly included in the record.
• Use the 21 Educational Product Foundation requirements and 12 evidence packages to understand the published certification basis.
• Do not treat the certificate as confirmation of general manufacturing, hardware or technical quality, or extend it to another model, accessory, content release, successor product, manufacturer or product family not shown in the record.

If a certificate copy and the register differ

Use the current Public Certificate Register record. A downloaded or printed certificate records information at the time it was generated and may pre-date a correction, scope change, suspension, restoration, withdrawal, renewal or expiry.

Preserve the conflicting representation, note where and when it appeared, and report suspected alteration or misleading use. ICEQC may correct the public record, require the holder to correct its claim, issue a public clarification or take another action authorized by the certification rules.

If no matching record is found

Check the certificate number and legal name again. If no matching record is returned, do not rely on the certificate, mark or claim as evidence of current ICEQC certification. The absence of a public result does not authorize speculation about a person's application or other confidential relationship with ICEQC.

Where a certificate or mark remains in use, submit the available evidence through Report Suspected Misuse. Where the concern appears to be a technical or clerical registry error, contact ICEQC with the exact record identity and the source supporting the requested correction.