Controlled document record
- Document
- ICEQC-APP-GUIDE-2026:2026
- Edition
- 2026
- Version
- 1.0
- Status
- Published
- Authoritative language
- EN
Purpose and use
This guide identifies the application order, material packages, document metadata, fees and timeframes for ICEQC Foundation Conformity Certification. Applicants submit evidence online and link each material package to the corresponding applicable requirements.
Application sequence
Select the certification object, complete the controlled online application, confirm every applicable Foundation Requirement, upload the corresponding current documents and implementation records, accept the quotation and submit the authorized declaration.
Entity registration and application authority
Current registration evidence, legal-entity details and authorised-signatory information. Corresponding requirements: ORG-01. Submission timing: Initial application
Education licence or basis for non-applicability
Where a licence is required, submit the current licence. Where it is not required, identify the country or territory, the activity and the legal or official basis. Corresponding requirements: ORG-02. Submission timing: Initial application and whenever licensing changes
Certification scope schedule
Locations, programmes, services, delivery modes, partners and exclusions. Corresponding requirements: ORG-03. Submission timing: Initial application and whenever the certification scope changes
Governance, organisation and decisions
Appointment of accountable persons, organisation structure, role responsibilities, approvals and conflict-of-interest controls, with current records showing implementation. Corresponding requirements: ORG-04, ORG-05, ORG-06. Submission timing: Initial application
Programme and delivery
Educational purpose, programme or service plan, current delivery arrangements, versions and update records. Corresponding requirements: ORG-07, ORG-08, ORG-09, ORG-10. Submission timing: Initial application
Personnel and competence
Staffing, verification of key qualifications, induction and conduct requirements, with current implementation records. Corresponding requirements: ORG-11, ORG-12, ORG-13. Submission timing: Initial application
Admissions, contracts and fees
Admission conditions, suitability decisions, total fees, contracts, cancellation and refunds. Corresponding requirements: ORG-14, ORG-15. Submission timing: Initial application
Marketing and claims
Main public channels, evidence supporting material claims and current review records. Corresponding requirements: ORG-16. Submission timing: Initial application
Safeguarding children and minors
Where minors are involved, submit the safeguarding lead, rules, reporting channels, training and current review records. Corresponding requirements: ORG-17. Submission timing: When applicable
Health, safety and emergency arrangements
Risk checks, emergency arrangements, accountable persons and current exercise or inspection records. Corresponding requirements: ORG-18. Submission timing: Initial application
Support, fairness and discipline
Support channels, fairness and discipline rules, and current handling or process-test records. Corresponding requirements: ORG-19, ORG-20. Submission timing: Initial application
Assessment, feedback and records
Applicable assessment rules, feedback and progress records, and result or certificate records. Corresponding requirements: ORG-21, ORG-22, ORG-23. Submission timing: Initial application
Complaints, incidents and correction
Complaint and incident channels, registers, handling and correction, with a current case or process test. Corresponding requirements: ORG-24, ORG-25. Submission timing: Initial application
Resources, information and continuity
Resource inventory, information and privacy controls, backup and recovery, with current implementation records. Corresponding requirements: ORG-26, ORG-27, ORG-28. Submission timing: Initial application
Internal review and material changes
Most recent internal review, follow-up actions, material-change rules and current change register. Corresponding requirements: ORG-29, ORG-30. Submission timing: Initial application
Entity, accountability and service scope
Operating entity, accountable persons, domain names, applications, versions, environments, main functions and exclusions. Corresponding requirements: EDT-01, EDT-02. Submission timing: Initial application
Partners and integrations
Key suppliers, system integrations, data processing, responsibilities and exit arrangements. Corresponding requirements: EDT-03. Submission timing: When an external dependency exists
Educational purpose and intended users
Educational purpose, use scenarios, intended users, devices and use restrictions. Corresponding requirements: EDT-04, EDT-05. Submission timing: Initial application
Content sources and review
Where educational content is provided or recommended, submit source, authorisation, review, version and error-correction records. Corresponding requirements: EDT-06. Submission timing: When educational content is provided or recommended
Accounts, permissions, help and accessibility
Role permissions, account controls, user help and accessibility testing of the main user journeys. Corresponding requirements: EDT-07, EDT-08, EDT-09. Submission timing: Initial application
Minors, interactions and human review
Applicable child-protection, content and interaction controls, appeals and human-review arrangements. Corresponding requirements: EDT-10, EDT-11, EDT-12. Submission timing: When the enabled function or user group makes this package applicable
Data, privacy and deletion
Data inventory, purposes, privacy information, user choices, retention, deletion and processors. Corresponding requirements: EDT-13, EDT-14, EDT-15. Submission timing: Initial application
Security, incidents and recovery
Access and security controls, incident handling, availability, backup, recovery and current testing. Corresponding requirements: EDT-16, EDT-17, EDT-18. Submission timing: Initial application
Digital assessment and human review
Where digital assessment or material automated outcomes are provided, submit scoring, validation, outcome and human-review records. Corresponding requirements: EDT-19, EDT-20. Submission timing: When the relevant function is used
Artificial-intelligence controls
AI uses, data, limitations, human accountability, evaluation, monitoring and user information. Corresponding requirements: EDT-21. Submission timing: When artificial intelligence is used
Prices, subscriptions and refunds
Where fees are charged, submit prices, subscriptions, cancellation, refunds and current transaction-handling records. Corresponding requirements: EDT-22. Submission timing: When fees are charged
Marketing, release and continual improvement
Evidence supporting claims, current-version testing and approval, complaints, defects, changes and service review. Corresponding requirements: EDT-23, EDT-24. Submission timing: Initial application
Accountable entity and product scope
Accountable legal entity, responsible persons, models, versions, configurations, markets and exclusions. Corresponding requirements: PRD-01, PRD-02. Submission timing: Initial application
Manufacturing, supply and partners
Responsibilities and current approvals for external manufacturing, supply, content, software and services. Corresponding requirements: PRD-03. Submission timing: When an external party is involved
Educational purpose, users and environment
Educational use, intended age, capability, setting, installation, supervision and use restrictions. Corresponding requirements: PRD-04, PRD-05. Submission timing: Initial application
Product claims
Evidence and current review for claims about functions, educational effects, comparisons, cases and certification. Corresponding requirements: PRD-06. Submission timing: Initial application
Legal requirements and risk
Applicable law, mandatory conformity evidence, risk assessment, warnings, and child-safety and accessibility testing. Corresponding requirements: PRD-07, PRD-08, PRD-09. Submission timing: Initial application
Design, testing and release
Current design requirements, verification testing, issue handling and formal release approval. Corresponding requirements: PRD-10, PRD-11, PRD-12. Submission timing: Initial application
Materials, suppliers and production traceability
Critical materials, approved suppliers, incoming materials, batches, versions and release records. Corresponding requirements: PRD-13, PRD-14. Submission timing: When production or external sourcing is involved
Product and software changes
Change requests, impact assessments, approvals, retesting and current-version records. Corresponding requirements: PRD-15. Submission timing: Initial application
Instructions, support and maintenance
Setup, use, safety, maintenance, support, repair and current handling records. Corresponding requirements: PRD-16. Submission timing: Initial application
Complaints, defects and recalls
Complaint and defect registers, trends, correction, notification and recall capability, with a current exercise or case. Corresponding requirements: PRD-17, PRD-18. Submission timing: Initial application
Connected-product data and security
Data, privacy, account, security, vulnerability and update controls for connected products. Corresponding requirements: PRD-19, PRD-20. Submission timing: When the product is connected or processes data
Lifecycle and certification claims
Support, repair, updates, end of sale, end of support and use of certification claims by model. Corresponding requirements: PRD-21. Submission timing: Initial application
Document identification and mapping
Each submitted file identifies its material package, corresponding requirements, document date, version, owner or issuer, language, translation status and personal-information handling. The same file is uploaded once and may be linked to every requirement it supports.
Published fees
Standard profiles: Education Organization — initial USD 5250; month 12 USD 1350; month 24 USD 1350; 36-month total USD 7950; renewal USD 3950. International School (Education Organization profile) — initial USD 6500; month 12 USD 2000; month 24 USD 2000; 36-month total USD 10500; renewal USD 4900. Education Technology Service — initial USD 4750; month 12 USD 1200; month 24 USD 1200; 36-month total USD 7150; renewal USD 3550. Educational Product — initial USD 4250; month 12 USD 1000; month 24 USD 1000; 36-month total USD 6250; renewal USD 3150. Additional charges apply only under the published conditions stated in this guide. Payment does not influence the assessment or certification decision.
Application timeframes
The standard target is 120 working days. If one remediation round is required, the target becomes 180 working days from the original start date. The 36-month period is the certificate validity period after certification and is not the application processing time.